Warranty

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Warranty Summary

  • 1 Year Builder Warranty – 60 day/11 month Review
  • 5 Year Dry Basement Warranty
  • Light Fixtures 1 Year Warranty & 20 Year Ceiling Fan Motor Warranty
  • Kitchen Appliance Warranty – 1 Year Manufacturer’s Warranty on Parts & Labor
  • HVAC (A/C, Furnace, & Water Heater) 1 Year Parts & Labor Warranty
  • Roofing & Shingles – 40 Year Limited Warranty
  • Siding: 30 Year Limited Warranty
  • Windows: 10 Year Limited Warranty

    Our Warranty Process

    Submit Warranty Requests Here:

    *PLEASE USE THE FOLLOWING FORM TO SUBMIT WARRANTY SERVICE REQUESTS FOR YOUR STORY HOME.
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    *The warranty form is for existing Story Homes buyers to report issues with their house that cannot be resolved by reviewing and following the Warranty Manual instructions. Please describe the problem with as much detail as you can. Story Homes will contact you shortly to correct the problem. Thank you.